pia - great people to fly with

Marketing Training Unit

Sr. No. Course Name Course Duration
Passenger Sales Courses
1 Tariff & Ticketing Basic 02 Weeks
2 Tariff & Ticketing Advance 02 Weeks
3 Reservation / E-Ticketing/ASR
– SABRE (Initial)
02 Weeks
4 Reservation / E-Ticketing/ASR – SABRE
(Refresher)
03 Days
5 SABRE(for
Finance Personnel)
03 Days
6 IATA/UFTA foundation in Travel & Tourism 03 Weeks
7 Passenger Proration Fundamentals (Basic) 06 Days
8 Customer Care (For Marketing Frontline staff) 02 Days
9 Revenue Management 02 Days
Cargo Sales Courses
10 Cargo Sales / Handling Basic 02 Weeks
11 Cargo Sales / Handling Basic (Refresher) 01 week
12 Dangerous Goods Regulations Initial / Refresher 06 Days
13 Live Animals Regulations 03 Days
14 Live Animals Regulations Refresher 02 Days
15 Perishable Cargo 02 Days
16 Perishable Cargo Refresher 01 Day
17 Cargo Attendant Course 02 Days
18 ULD Orientation / Pallet Building & Loading / Unloading
Awareness
03 Days
19 Safety of Cargo Onboard 02 Days
20 Human Factor 01 Day
21 CASS (Cargo Accounts Settlement System) 02 Days
22 Cargo Spot Handling 01 Week
23 ICAO-SMS Awareness 01 Day

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